Shipping policy

SHIPPING PRICES DK

The shipping prices listed on the website apply to all destinations within Denmark.

You get free shipping to a parcel shop for purchases over 600 DKK (does not apply to freight transport).

GLS to Parcel Shop:
0-20 kg costs 65 DKK.

PostNord Freight Transport:
Items that do not fit for delivery via GLS are handled by PostNord Freight Transport.
Half-pallet 1000 DKK.
Full-pallet 1500 DKK.

DELIVERY

All items are dispatched from our warehouse within 1-5 business days.

Orders placed on missionafrikagenbrug.dk are delivered by GLS or PostNord. If there are delays with either of these shipping companies, Mission Afrika Genbrug is not responsible.

In the case of very delayed items (10-14 days) or undelivered shipments, we will of course send you a replacement item free of charge, as long as it is still in stock. This does not apply to second-hand items, as these are unique.

Upon receipt, it is important that you check the contents of the package. If the package and/or contents are damaged upon receipt, you must immediately report this to GLS or PostNord, and return the item to us no later than three days after receipt.

Mission Afrika Genbrug is not responsible for items damaged during transport. However, we guarantee that we always pack the items with care to minimize the risk of shipping damage and will always be in contact with you to find a solution that works for you.

ORDERS FROM ABROAD

When ordering from another EU country or a country outside the EU, no customs duties or VAT will be added, as all sales are tax-exempt.*

PICKUP FROM WAREHOUSE

At missionafrikagenbrug.dk, it is possible to pick up an item physically at our warehouse in Viby near Aarhus.
If the item is not picked up within 14 days, the purchase will be canceled, and the item will be put up for sale again.

Currently, it is only possible to pick up items at our warehouse in Viby on Tuesdays between 9:00 AM and 3:00 PM, or by appointment with Mission Afrika Genbrug. Call 29 79 17 65 to arrange further details.

*As a charitable organization, we are approved to sell our items VAT-free.