Privacy policy

Collection of Information

When we collect information about you, it is used to identify you as a user and display ads that are most likely to be relevant to you. We record your purchases and payments, and provide the services you have requested, such as sending a newsletter.

PERSONAL DATA
Personal data is any kind of information that can be linked to you in some way. When you use our website, we collect and process a range of such information. This can happen, for example, when you simply access content, sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, use services, or make purchases via the website.

We typically collect and process the following types of information: A unique ID and technical details about your computer, tablet, or mobile phone, your IP address, geographic location, and which pages you click on (interests). To the extent you explicitly consent and enter the information yourself, we also process: Name, phone number, email, address, and payment details. This usually happens when you create a login or make a purchase.

If you have signed up for our newsletter, we may have additional information about you, which we use to send you personalized news and offers. You can unsubscribe from our newsletter at any time, either via the link in the newsletter or by contacting our customer service at webshop@missionafrikagenbrug.dk.

You can always request to know what information we hold about you by contacting our customer service. This is always applicable according to the regulations of the Personal Data Processing Act.

USE OF REVIEWS, COMMENTS, ETC.
We use customer reviews on www.missionafrikagenbrug.dk and on review websites such as Trustpilot, Google, etc. Visitors and customers on Mission Afrika Genbrug's webshop can write product reviews, comments, etc. Product reviews will be reviewed and approved by our customer service before publication. The content must not be illegal, pornographic, threatening, infringe privacy, contain viruses, hidden advertising, etc.

We use customer reviews, pictures shared with Mission Afrika Genbrug, or where consent has been given for the use of text and images, in our marketing materials as needed, and we reserve the right to do so.

COOKIE AND PRIVACY POLICY
Cookies are used on missionafrikagenbrug.dk. We use cookies to improve your shopping experience and offer you the best selection at the best price.

When you visit our website, information about you is collected to tailor and improve our content and to increase the value of the ads displayed on the page. If you do not want information to be collected, you should delete your cookies (see instructions) and refrain from further use of the website. Below, we have elaborated on what information is collected, its purpose, and which third parties have access to it.

WHO DO WE SHARE YOUR PERSONAL DATA WITH?
We share your information with our external partners who process the information on our behalf. The information we have collected about you is only shared to the extent necessary to carry out the agreement with the individual cooperation partner:

  • Providers assisting with the technical operation of our website and apps, including hosting service providers and solutions supporting functionality.

  • Providers assisting with marketing activities and communication with customers.

  • Providers of analytical tools that help us optimize our business and your experience as a customer.

  • Partners assisting with customer service operations, including regarding the delivery of goods from the webshop.

These partners are data processors and process personal data under our instructions. Data processors may not use the information for any other purpose than fulfilling their agreement with us and must process the information confidentially. We have entered into written data processing agreements with all our data processors.

We may also share personal data with our external advisors, such as accountants and lawyers, as well as public authorities, if required by law.

RETENTION PERIOD
The information is retained for the period allowed by law, and we delete it when it is no longer necessary. The retention period depends on the nature of the information and the reason for retention. Therefore, it is not possible to specify a general timeframe for when information will be deleted.

DISCLOSURE OF INFORMATION
Data about your use of the website, which ads you receive and possibly click on, geographic location, gender, age segment, etc., will be shared with third parties to the extent that these details are known. You can see which third parties this involves in the "Cookies" section above. The information is used for targeted advertising.

We also use a number of third parties to store and process data. They process the information only on our behalf and may not use it for their own purposes.

Disclosure of personal data such as name and email, etc., will only occur if you consent to it.
We only use data processors in the EU or in countries that can provide sufficient protection for your data.

SECURITY
We have implemented technical and organizational measures to ensure that your data is not accidentally or unlawfully deleted, disclosed, lost, degraded, accessed by unauthorized persons, misused, or otherwise processed in violation of the law.

ACCESS AND COMPLAINTS
You have the right to be informed about which personal data we process about you. You can also object to the use of your information at any time. You can also withdraw your consent for the processing of your information. If the information we process about you is incorrect, you have the right to have it corrected or deleted. Please contact us at: webshop@missionafrikagenbrug.dk.

You have the right to file a complaint with the Data Protection Agency if you are dissatisfied with how we process your personal data. You can find the contact details for the Data Protection Agency at www.datatilsynet.dk.